What You Will Learn:

Educating municipal councillors on service levels and finance is less about dumping technical data on them and more about building intuitive understanding so they can make confident policy decisions.
Training adults effectively is quite different from teaching children. The goal of the presentation is to provide CFO’s and those desiring to be a CFO tangible tools to bring understanding; ownership and clarity in policy and direction into the Council processes and make participants into stronger leaders and executives.

Rodney Boyko – for-profit operations. As a CFO his broad experience includes building financial plans, strategic planning and execution, and all facets of municipal government.

Rodney’s experience has been diverse over the past 25 years. He has analyzed organizations as an auditor, a staff member, and a Chief Financial Officer. Having worked with Towns, Counties, Specialized Municipalities and Not-For-Profit boards, he understands while each has
their own unique challenges, they all benefit from sound financial strategies.

Rodney has been an Elected Officials Education Program facilitator, providing several offerings of the Municipal Corporate Planning and Finance, Muni 101, and Service Delivery courses to a wide audience of municipal elected officials and staff as well as co-author of the course
materials.

08 October 2026 from 10:00 – 11:00 AM

• Municipal leaders with responsibilities for leading people and/or cross-functional initiatives

There is a wave of interest from municipalities to use service management (service definition, service level articulation and service costing) to better manage resident expectations, understand the ramification of service level changes and provide overall better management of municipal delivery. The reality has shown that this is harder than it looks!

This session will outline the use of these tools for operational reviews, budget preparation and operational management with examples drawn from real-world local governments. It will conclude with a discussion of how to get started and the do’s and don’ts of such projects.

This session will be well suited to a range of municipal administration roles, including Finance, Corporate Services, Senior Leadership roles, Legislative Services and Corporate Planning teams to better understand how to determine services and service levels for their municipality, and use that information to support decision-making, and to drive organizational value.

Trevor Butler – Trevor is a senior consultant with Tantus with more than 25 years of public service experience spanning municipal government, post-secondary education, information technology, and cybersecurity. As Director of Cybersecurity Services, Trevor leads Tantus’ cybersecurity / GRC practice development and client advisory portfolio. With extensive experience in cybersecurity governance, risk management, secure digital transformation, and policy development across public-sector environments, Trevor empowers clients to build resilient, compliant, and strategic security postures tailored to their mission and risk landscape.

26 November 2026 from 10:00 – 11:00 AM