Strategic Steps President Ian McCormack has a broad range of experience including work in
government, forprofit, and non-profit areas.

In the past few years, he has worked in two US states, three Canadian provinces, all of Canada’s northern territories, and in Australia. His areas of focus include local government, ethics, libraries, post-secondary education, and non-profit organizations.

His first book on the principles of good governance, Who’s Driving the Grader and Other Governance Questions was published by Municipal World in 2020. His second book, The DNA of Great Leaders is about the attributes of the best functioning mayors, reeves, & board chairs came out in 2022.

Carolyn Stern is a certified Emotional Intelligence and Leadership Development Expert, professional speaker, award-winning author, and university professor. Since launching her book, The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn has quickly gained acclaim following her appearances on The Social, CTV Your Morning, Daytime Chicago, and Global TV.
Her book was awarded the Axiom Book Award for the Best Business Book in 2023 in the leadership
category and the 2022 Foreword INDIES Book of the Year Award in the career category.

Carolyn has also been featured in various media outlets across the globe, including Forbes, Fast Company, The European Business Review, The Globe and Mail, and Inc.com. Carolyn’s emotional intelligence courses and modules have been adopted by top universities, and she has trained over 35,000 business leaders across the continent in highly regarded corporations.